The launch of the Where You Work Matters (WYWM) List represents a paradigm shift in how we measure job quality and career mobility. While traditional employer recognition programs often rely on popularity contests fueled by HR-driven surveys, this new initiative, a joint project of the Schultz Family Foundation and the Burning Glass Institute, is an empirical, big-data autopsy of the American career path.
By analyzing the real-world outcomes of 12 million workers across 1,750 employers, WYWM provides a role-by-role transparency that could render “pay-to-play” employee sentiment and engagement models immediately obsolete.
My Take: The End of the “Sentiment” Era
For years, the industry has relied on employee sentiment, a snapshot of how people feel on the day a survey hits their inbox. But feelings don’t always track with reality. You can be “engaged” in moments at a company that is simultaneously underpaying you and stalling your career.
The WYWM List is the first truly independent study that stops asking how people feel and starts looking at what actually happens to them. It leverages movement patterns and normalized salary data (and more) to show who is actually getting promoted and who is getting paid.
This is a high-definition map for the modern job seeker. Because it isn’t “pay-to-play,” it eliminates the brand bias of legacy lists. For employers, the “engagement platform” hustle is officially under threat. If your workforce strategy doesn’t result in tangible mobility and competitive wages, no amount of internal consulting or survey-pushing will hide that from the market anymore. While WYWM is the first to leverage big data and AI at this scale to deliver such an initiative, I have to believe other independent models will emerge. Assuming this and others are successful, the era of hiding behind “employee sentiment” to mask poor outcomes is over.
Watch my entire conversation with Rajiv Chandrasekaran of the Schultz Family Foundation
The New Standard for Job Quality
The WYWM List evaluates companies across three distinct “Opportunity Archetypes” to determine if a job is truly high-quality:
- Early-Career Jobs: Roles that are open to entry-level workers and provide the skills and training necessary for internal or external advancement.
- Growth Jobs: Positions that provide opportunities to rise internally and externally, especially in firms where leaders rise from within.
- Stability Jobs: Roles that provide market-leading pay and high employee retention rates.
This granular approach reveals a stark reality: opportunity isn’t uniform across a company. A firm might be a “Platinum” employer for software engineers but “Bronze” for its HR specialists.
“As AI reshapes the labor market, the companies best positioned to thrive will be those that have built strong, sustainable talent pipelines that better enable them to meet the disruptions and opportunities that will emerge,” said Rajiv Chandrasekaran, managing director at the Schultz Family Foundation. “With its emphasis on assessing worker mobility at the occupation level, the Where You Work Matters List is essential intelligence in the era of AI.”
Data Hot Takes: Surprising Wins and Sector Myths
The data provided in the initial findings offer several “hot takes” that challenge conventional wisdom about where the “good jobs” are:
1. The “Unglamorous” Outperformers
Some of the most significant career leaps are happening in roles often considered “expendable”. For example, while Customer Service Representatives typically face high turnover, 42 firms, including Atlassian, Liberty Mutual, Mastercard, and Tyson Foods, have successfully elevated these roles into high-pay, high-retention positions.
2. Sector is Not Destiny
While Software & Technology leads in “Stability” badges (78% of firms), more commoditized industries are holding their own. More than half of firms in Chemicals, Pharmaceuticals, Energy, and Utilities earned one of the two overall badges, proving that job quality is a management decision, not an industry byproduct.
3. The “Triple Platinum” Unicorns
Out of 1,750 companies, only 22 earned Platinum badges across all three archetypes (Early-Career, Growth, and Stability). This elite group includes companies like Boeing, Fidelity Investments, General Motors, Mayo Clinic, Procter & Gamble, and Texas Instruments.
4. The “Middle Manager” Effect
The data shows 182 occupations are rated Platinum across all three archetypes at companies that didn’t even receive an overall badge. This suggests that departmental policies and individual managers often create “islands of excellence”, like financial analysts at CarMax or software engineers at Instacart, regardless of the broader corporate culture.
Occupation Analysis: Platinum Performance vs. The Field
The WYWM data reveals that the “Platinum” distinction represents a statistically superior career trajectory. When an occupation is platinum-rated at a specific company, workers in those roles see life-changing differences in internal promotion rates and salary compared to the same roles at non-badged firms.
Front-Line Roles: The Mobility Engine
The data for front-line roles proves that even historically high-turnover positions can be transformed into career-defining opportunities through management intent.
- Retail Sales & Service Clerks: This is a standout “front-line” role where Platinum employers offer a 247% greater likelihood of internal promotion within five years. Furthermore, these workers earn 91% more in wages and are 119% more likely to stay beyond three years than their peers at non-badged firms.
- Food & Beverage Service Workers: In a shocking statistic, Platinum-rated employers for this role provide a 377% higher likelihood of internal promotion. While often viewed as “dead-end” jobs, at the right company, these roles serve as a massive internal talent pipeline.
Professional & Technical Roles: The Value Gap
Even in established professional tracks, the “where” matters significantly for long-term wealth and seniority.
- Accountants and Auditors: At Platinum-rated firms, these professionals are 55% more likely to be promoted internally and earn 46% more in wages than those at companies without a distinction. They are also 32% more likely to move into better roles externally.
Project Management Specialists: Those in Platinum-rated project management roles see a 59% increase in internal promotion likelihood and a 48% wage premium. They also enjoy a 39% greater chance of moving into better external roles.
The Future of the “Opportunity” Marketplace
The launch of the Where You Work Matters List signals a pivot point for the HR technology and talent acquisition sectors. By stripping away the veneer of corporate branding and looking at the cold, hard data of 12 million career paths, this initiative exposes the structural reality of the American workforce.
Impact on Incumbents: A Reality Check
For incumbent employer recognition programs and corporate self-reporting platforms, which have long relied on sentiment-based rankings, the pressure is now on. When workers can see that a Retail Sales Clerk at a Platinum firm is 247% more likely to be promoted and earns 91% more than the industry average, a “cool office” or a “high engagement score” at a competitor starts to lose its luster.
Incumbent employers who have historically “pushed” surveys to manipulate rankings will now find themselves measured by their actual output:
- Internal Mobility: Companies will be forced to prove they can actually move people up, not just keep them happy in place.
- Wage Transparency: With data showing Platinum-rated jobs pay significantly more; 48% more on average for the same roles, the era of “black box” compensation is effectively over.
- Retention as a Result, Not a Goal: Firms will have to shift from “retention programs” to “investment strategies” that naturally keep talent through growth and stability.
Measuring Success Beyond the Badge
While the Where You Work Matters (WYWM) List is a non-profit, public-interest initiative, its true impact will be measured by how quickly the private sector rushes to fill the data vacuum it has created. We will know this initiative is successful when we see these three opportunities become prevalient in the industry:
Benchmarking: Success looks like a world where employers no longer guess at their performance, but instead leverage the WYWM data to audit their internal pay, mobility, and retention against these 55,000 occupation benchmarks to identify and close performance gaps.
Data-Driven Career Pathing: We will see a shift in power when career platforms move away from self-reported anecdotes and instead leverage real-world outcomes to give job seekers and employees a definitive map of where they can actually get ahead.
AI-Ready Talent Optimization: As Rajiv Chandrasekaran noted, companies with robust internal pathways are best positioned to thrive in the era of creative disruption. Success means seeing AI talent tools leveraging this data as the blueprint for building sustainable pipelines, replacing guesswork with empirical evidence.
The Bottom Line
The Where You Work Matters data suggests that creating “good jobs” is a management decision, not an industry-specific limitation. Whether you are a Software Engineer or a Food & Beverage Worker, the delta between a “standard” job and a “Platinum” job is no longer a mystery.
In an era defined by AI disruption and economic unpredictability, this list is a survival guide for workers and a wake-up call for the C-suite.
